Estimated reading time: 12 minutes Key Takeaways Combining Twilio and OpenAI allows for the creation of sophisticated, human-like voice AI agents. Secure setup is critical, involving environment variables for API keys and webhook validation. The core architecture relies on Twilio webhooks to process audio, interact with OpenAI, and return a response. Advanced features like real-time…
TTS for AI Agents in 2025: A Head-to-Head Comparison Estimated reading time: 9 minutes Key Takeaways Voice quality and naturalness are the most critical factors for user trust, with providers like ElevenLabs and Azure leading in realism. For real-time conversations, low latency is essential. Providers like Cartesia and Speechmatics offer industry-leading speeds under 150ms. Custom…
Estimated reading time: 7 minutes Key Takeaways You can build a fully functional, human-like voice AI agent in about 15 minutes without writing any code. This tutorial uses powerful no-code tools like ElevenLabs for natural speech and Make.com for workflow automation. The process involves three main parts: setting up the speech engine, building the backend…
Estimated reading time: 4-5 minutes Key Takeaways AI agents represent a significant evolution beyond traditional chatbots, driving intelligent automation in 2025. They are *autonomous AI systems* capable of planning, reasoning, and acting with minimal human oversight. Key features include *autonomy*, *goal-orientation*, *environmental understanding*, *reasoning*, and *adaptability*. Unlike chatbots, AI agents handle *complex tasks*, make *independent…
Estimated reading time: 6 minutes Key Takeaways AI-powered automation can significantly *reduce customer support costs* and improve service availability. AI support agents offer advanced capabilities beyond basic chatbots, including automated FAQ, smart ticket management, sentiment analysis, and automated resolution. Key benefits of automating support include **ticket deflection**, increased speed and consistency, *intelligent sentiment analysis*, and…
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